Privacy policy

About Aquajet Systems AB privacy policy

 

Processing of your personal data

Aquajet Systems AB, Reg. No. 556314-6173, Brunnsvägen 15, 573 53 Holsbybrunn (the ”Company” or “we”) takes all necessary measures to make sure that personal data concerning our customers is being processed by us in a lawfully, fairly and transparent manner.

When you use our various services, we collect your personal data. The Company is consequently the data controller of your personal data and processes it in accordance with this privacy policy. This privacy policy explains and clarifies your rights in relation to the Company regarding the processing of your personal data and how you can exercise those rights.

The Company is committed to protecting your personal data and it is important to the Company to ensure that your personal data is being processed in a secure way. We comply with all applicable laws and rules that exist to protect the privacy of individuals, including the Swedish Personal Data Act (1998:204), the Swedish Act on Electronic Communication (2003:389) and such other laws or regulation that implements the EU Data Protection Directive 95/46/EC, the Electronic Communications Directive 2002/58/EC and the EU General Data Protection Regulation 2016/679 (GDPR) and any changes to, amendments to or regulations that replace such laws and regulations. We use appropriate technical and organisational measures with respect to the amount and sensitivity of personal data.

It is important that you read and understand this privacy policy before you use any of the Company’s services. You should not use any of our services if you do not approve of this privacy policy.

Some pages on our website contain links to third party websites. These websites have their own privacy policies and the Company is not responsible for their operations or their information policies. Any user who sends information to or through these third party websites should hence review the privacy policies posted on those websites before any personal data is transferred to them.

 

What personal data do we collect and where from?

If you buy hydrodemolition equipment for concrete renovation, industrial cleaning, use our websites benefits or otherwise use our services, you may provide information to us that is considered personal data under applicable data protection laws.

The types of personal data that we collect may, depending on the context, include:

  • Aquajet products, service or training
  • name and contact information including address, mobile number and e-mail address;
  • personal identity number;
  • delivery and billing information, payment information and other information that you provide in connection with the purchase or delivery of a product or service;
  • different kinds of demographic information;
  • information about preferences and interests based on the use of the Company’s websites;
  • user name and password for our services;
  • other information that is relevant for customer surveys, advertisement/marketing or offers; and/or
  • Other user-generated information that you actively choose to share through our websites.

We may collect your personal data from the following sources:

  • Aquajet products, service or training
  • any of Aquajet websites, e.g. when you order a product, subscribe to any of our newsletters, or participate in any of our competitions
  • from third parties in the form of group companies, or companies that the Company engages for the purpose of enriching its customer database, e.g. [Bisnode Sverige AB].

 

Why do we process your personal data?

If you have ordered a product you have entered into an agreement with the Company. As a result, we process your personal data for the purpose of managing your purchase or order, and in order to deliver the service or product that you have ordered.

In addition to processing your personal data to complete your purchase of products or services, the Company may use your personal data for other purposes, based on other legal grounds, as set out below.

  • Aquajet products, service or training
  • Aquajet products, service or training
  • Performance of a contract: For the handling and administration of purchases, deliveries of products, to make payments as well as to give you access to the Company’s websites and the services (inter alia customer support) provided there.
  • Consent: Direct marketing (by regular mail and e-mail), customer surveys, customer support and newsletters.
  • Compliance with a legal obligation: We save invoice documentation in accordance with applicable accounting laws and regulations.
  • Legitimate interest: In order to be able to provide, carry out and improve our commitments, products and services, it is necessary for us to process personal data in some other cases as well, e.g. by analysing our customers’ buying patterns in order to provide them with relevant information and marketing, as well as for statistical purposes.
  • Profiling

In the event that a service that we provide requires your consent, we will always explicitly ask you to give your consent to such a service and to the processing of your personal data in such a case. For example, we will ask for your consent if you would like to subscribe to any of the Company’s newsletters or if you would like to create an account on any of the Company’s websites.

In connection with your giving of consent, you will have to confirm that you have read this privacy policy and that you consent to the processing of your personal data as described herein.

 

Retention of personal data

The Company takes all reasonable steps to ensure that your personal data is processed and stored securely. Your personal data will never be stored longer than permitted by applicable law or longer than necessary to fulfil the above stated purposes. Your personal data will be processed by us during the following time periods.

  • Aquajet products, service or training
  • Member or customer: If you [are a member of the Company’s customer club or if you have registered for any of the Company’s digital services] your personal data is saved until you [cancel your membership or unsubscribe from our services], but no later than three years after [your last purchase]. This does not apply if we need to save your personal data for a longer period of time due to any of the reasons stated below.
  • Performance of a contract: Personal data (name, personal identity number, address, telephone number, e-mail, billing and delivery information) which is submitted to the Company in connection with the order of products or services is stored for as long as necessary in order for the Company’s performance of the agreement with you. This includes, inter alia, fulfilling delivery or warranty commitments.
  • Legal obligation: The Company saves any documentation that constitutes accounting information in accordance with applicable accounting legislation.
  • Consent: In cases where we process your personal data based on your consent, we will only save your personal data for as long as we still have your consent.
  • Direct marketing: We may process your personal data for direct marketing purposes for as long as ten years after the customer relationship has ended, unless you object to your personal data being used for direct marketing purposes.

 

Transfer of personal data

Personal data regarding our customers is an important part of the Company’s operations [and we do not sell the personal data to anyone else]. We only transfer personal data as described below. We always observe great caution when transferring your personal data and your personal data is only transferred in accordance with this privacy policy and after taking appropriate security measures.

  • Aquajet products, service or training
  • Partners outside the group of companies that the Company belongs to: Our partners, i.e. companies outside the group of companies that the Company belongs to and which are approved by the Company, may get access to your personal data for the purpose of giving you access to targeted information and offers about products and services.
  • Matching with private and public records: The Company may enrich your personal data with further information through collection of information from other private and public records, [for example, Statens personadressregister (SPAR), Bisnode Sverige AB]. In this way, your personal data may be enriched and updated.
  • Business transactions: If all or part of the Company’s operations is sold or integrated with any other business, operation or company, your personal data may be disclosed to our advisors, potential buyers and their advisors, and be transferred to the new owners of the operation.
  • Legal obligations: Your personal data may also be disclosed for the purpose of the Company’s compliance with certain legal obligations and it may be transferred to the Police and other relevant public authorities when permitted and required by law.

The type of transfers mentioned above may only be carried out to companies within the EU or EEA (i.e. all EU member states and Iceland, Norway and Lichtenstein). [We do not process any personal data outside the EU and EEA.]

 

Withdrawal of consent

In the event that we process your personal data based on your consent, e.g. regarding subscription to newsletters, you may withdraw your consent at any time by contacting customer service as stated below. Such withdrawal may be made in whole or in part. If you do not wish to receive marketing and special offers from us you may withdraw your consent by contacting customer service or, if sent by e-mail, through to aquajet@aquajet.se

If you withdraw your consent with respect to the use or disclosure of your personal data for other purposes stated in this privacy policy, we may no longer be able to continue to give you access to our websites or provide customer service or other services being offered to our users and permitted under this privacy policy.

 

Your rights

You have the right to request information about what personal data concerning you that we are processing and how it is being used by contacting us in writing (see contact details below. You are also entitled to request correction of incorrect, incomplete or ambiguous personal data concerning you by contacting customer service. For the protection of your privacy and your personal data, we may require that you identify yourself in connection with our assistance.

In accordance with applicable data protection laws, you also have the right to request that your personal data be erased or that the processing of your personal data be restricted. In certain situations you also have the right to object to the processing of your personal data and request that your personal data be transmitted in an electronic format.

You may file a complaint with the Swedish Data Protection Authority (Sw. Datainspekionen) if you believe that the Company’s processing of your personal data is not carried out in accordance with applicable laws.

 

Changes to the privacy policy

Please note that the terms of the privacy policy may be changed or amended. Any new version will be published on the Company’s website. Consequently, you should review these terms on a regular basis to make sure that you are satisfied with the changes. In case of any material changes we will, however, e-mail you, if you have given us your e-mail address, to make you aware of any changes made.

If the changes concern processing of personal data that we carry out based on your consent, we will give you the opportunity to once again give your consent to the processing on the new terms presented.

 

Contact us

If you have any questions related to this privacy policy, if you suspect that a breach of this privacy policy has occurred, or if you would like to contact us for any reason stated in this privacy policy, please contact our customer service on the contact details provided below.

 

Aquajet Systems AB
Brunnsvägen 15
574 53 Holsbybrunn
Sweden

aquajet@aquajet.se
+46 383 50730